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Drupal 7.27 and 6.31 released

Drupal - Mer, 16/04/2014 - 21:59

Drupal 7.27 and Drupal 6.31, maintenance releases which contain fixes for security vulnerabilities, are now available for download. See the Drupal 7.27 and Drupal 6.31 release notes for further information.

Download Drupal 7.27
Download Drupal 6.31

Upgrading your existing Drupal 7 and 6 sites is strongly recommended. There are no new features or non-security-related bug fixes in these releases. For more information about the Drupal 7.x release series, consult the Drupal 7.0 release announcement. More information on the Drupal 6.x release series can be found in the Drupal 6.0 release announcement.

Security information

We have a security announcement mailing list and a history of all security advisories, as well as an RSS feed with the most recent security advisories. We strongly advise Drupal administrators to sign up for the list.

Drupal 7 and 6 include the built-in Update Status module (renamed to Update Manager in Drupal 7), which informs you about important updates to your modules and themes.

Bug reports

Both Drupal 7.x and 6.x are being maintained, so given enough bug fixes (not just bug reports) more maintenance releases will be made available, according to our monthly release cycle.


Drupal 7.27 is a security release only. For more details, see the 7.27 release notes. A complete list of all bug fixes in the stable 7.x branch can be found in the git commit log.

Drupal 6.31 is a security release only. For more details, see the 6.31 release notes. A complete list of all bug fixes in the stable 6.x branch can be found in the git commit log.

Security vulnerabilities

Drupal 7.27 and 6.31 were released in response to the discovery of security vulnerabilities. Details can be found in the official security advisory:

To fix the security problem, please upgrade to either Drupal 7.27 or Drupal 6.31.

Known issues

This security release introduces small API changes which may require code updates on sites that expose Ajax or multi-step forms to anonymous users, and where the forms are displayed on pages that are cached (either by Drupal or by an external system). See the Drupal 7.27 release notes and Drupal 6.31 release notes for more information.

Front page news: Planet DrupalDrupal version: Drupal 6.xDrupal 7.x
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Key Takeaways: 2014 AIIM Conference

Alfresco - Mer, 09/04/2014 - 15:09

Last week, Alfresco was at the 2014 AIIM Conference in lovely Orlando, Florida. We were there talking about the Future of Work, not just in the abstract, but achieving it in today’s workplace. John Newton, one of our founders and CTO, hosted a roundtable discussion on the topic and gave an extremely energetic talk to an overflowing room.

While attending AIIM every year seems excessive for some, I find it is very useful in gauging the evolving attitudes across the industry. While many technology events are overly optimistic about the future of technology, AIIM has drawn many of those concerned with the compliance side of the equation. As a result, all new technology is viewed with a measured amount of skepticism.

A large change that I’ve observed over the years is the shift regarding the cloud. Two years ago, just about every Records Manager in attendance was discussing and sharing ways to keep the cloud out of their organization. This year, everyone acknowledged the reality of the cloud and the need for everyone to adapt.

This is not to say that they all thought the cloud was great. They simply see the cloud already permeating their organizations. That leaves them with a choice to either insure proper governance is applied or to let the cloud ecosystem grow wild. There is obvious reluctance to embrace the cloud, but the reality of the cloud was shared in session after session.

Everyone shared tips about performing due diligence, checking security, understanding privacy rules of different countries, and other details that are not that much different from any acquisition process. There was very little FUD shared about the cloud which was a pleasant surprise. The biggest issue raised was the possible creation of another silo of content but that has been a common concern in the industry for decades.

Even with all this positive direction on the cloud-front, it was not the biggest shift at the AIIM Conference.

The Future in Information Governance

The big take-away from the AIIM Conference was the shift to Information Governance. Over the years, Records Management has been a difficult proposition for people to sell within their organization. People don’t want to spend time to declare records and they don’t want to spend money on a system that is not perceived as adding to the bottom line.

Information Governance changes the baseline for the compliance discussion. While some people merely swap the term Records Management with Information Governance that is far from the depth of the change. Information Governance covers the entire lifecycle of all information, content and data. It isn’t about retention and disposition, but about protection and findability.

This transition from focusing on a piece of content’s business value and not on the risk of keeping the content too long is a well received change. In today’s Information Age, we need to start managing information as an asset and prioritize it as such.

Part of the move was also on display as there was a lot of discussion on how to automate the categorization of information. As every piece of information should be protected as long as it has business value, different types of information will have different lifespans. The U.S. National Archives and Records Administration (NARA) was there sharing their views and bluntly asking for industry advice on how to automate this process. The general opinion of the speakers was that auto-classification of information is the future.

Where you at AIIM? What did you see there that caught you eye?

RESOURCE: Take our Records Management Self-Assessment to compare your current implementation to industry best practices.

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Drupal.org Response to Heartbleed Security Incident

Drupal - Mer, 09/04/2014 - 00:36

You may have heard that a vulnerability in the OpenSSL cryptographic library called Heartbleed or formally called CVE-2014-0160 has been disclosed and that it represents a potential security threat to a large number of websites. Using this vulnerability, malicious individuals could access sensitive information submitted by people actively visiting a website including usernames, passwords and credit card numbers. Users across the Internet should be especially aware of suspicious activity on their accounts.

We want to communicate a couple pieces of information about this news with regard to Drupal.org.

Members of the Drupal Association staff, Drupal Security Team and Drupal Infrastructure Team have reviewed Drupal.org's potential exposure to the vulnerability.

As of now, we have no indication that Drupal.org was attacked using this vulnerabililty. That said, the nature of the vulnerability makes an attack difficult to detect and we prefer to be cautious.

We have taken steps to protect users of Drupal.org, including a forced password reset for users with administrative access or access to code repositories for projects. While we have only forced the password reset for some users, we recommend that all of our users change their passwords.

We have taken the following steps to protect Drupal.org account holders:

  • Installed new SSL certificates based on a new private key
  • Revoked the old SSL certificates
  • Replaced the private strings (drupal_private_key and drupal_hash_salt) which are used for a variety of security related purposes in all Drupal sites
  • Replaced the private key used by the “bakery” single-sign-on system on Drupal.org
  • Removed all active sessions
  • Verified the email addresses in use today match those in use a week ago
  • Required that all Drupal.org users with administrative or project repository access to reset their passwords

Also, we simply want to help create awareness about the vulnerability and encourage people to review their sites for exposure. For more information, please see https://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2014-0160

Feel free to comment on the post with any questions. Thank you!

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SugarCRM and Marketo Collaborate To Offer Best-in-Class CRM and Marketing Automation Solution

SugarCRM - Lun, 07/04/2014 - 11:53
CRM, Marketing Automation Integration Aligns Demand Generation with Key Sales Activities Language English
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The Past Failures of Content Management

Alfresco - Gio, 03/04/2014 - 14:53

If you look across the Content Management industry, you will see a lot of vendors trying to provide the ultimate solution for organizations. They have built comprehensive systems with scores of components that can be combined in any manner to solve almost any problem. Yet, when AIIM asked people to share how they store their content … Over 60% of organizations still primarily use Network File Shares. - AIIM 2013 Industry Watch

Given that the audience typically taking AIIM’s surveys are well versed in content and information management, this was a shocking result. Now imagine the state of affairs in organizations that haven’t heard of AIIM.

It is not as if we just recently started trying to disseminate the value of content management technologies to the world. One of our founders, John Newton, has created two successful content management companies over the past few decades. During this time, the industry has continued to struggle to make content management technology ubiquitous. We have invested years trying to build best practices and guidelines to improve the content management profession and bring order to the information chaos.

With all of that time and effort in learning how to deploy content management technology, more projects still continue to fail than succeed. Looking back over our industry’s history, success has been the exception, not the rule.

Why is content management so difficult? Why is user adoption so low?

Part of the problem lays in the very nature of the content management systems that have been created. Vendors have historically focused their roadmap on adding new features. If a vendor added a feature that was well received, that feature quickly became part of the roadmap for their competitors. No vendor wanted to have the least number of checkmarks in the feature column during a prospects evaluation cycle.

Meanwhile, the average person only cares about saving, updating, finding, and sharing information. They want it protected so it isn’t accidently deleted or shared with those that shouldn’t have access to the information. The average person wants to focus on their job and not on records schedules or proper tagging of a document. They don’t want to have to find the right command from a menu system full of 30 options.

This is the world that the content management industry has created. A world where success is rare. Next week, we will look deeper into the differing layers of complexity that has hindered our progress towards a tradition of success.

RESOURCE: Download our Connected Enterprise Survey results to learn what users are saying about enterprise content and who they think should be in control.

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SugarCRM Spotlights Major Attractions At SugarCon 2014

SugarCRM - Mer, 02/04/2014 - 10:53
Attendees To See the Power of 'i' in Action Across Key Business Segments During Premier Annual CRM Event Language English
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Attention App Developers: Alfresco in the cloud just keeps getting better with new improvements to our API

Alfresco - Mer, 02/04/2014 - 10:30

Alfresco is excited to announce that we have made some important updates to Alfresco in the cloud.

What’s different with this new release? Here are the highlights:

First, we’ve added some new capabilities to our Alfresco One API for app developers. Alfresco has been a leader in the definition and implementation of Content Management Interoperability Services (CMIS), an important content standard that was first introduced in 2010.

As part of our commitment to open standards, in this latest cloud release, we have continued to enhance our support for CMIS with an added new feature called “CMIS Item Support.”

This new capability – which was introduced in the latest version of CMIS – allows app developers to access content that was outside the scope of the initial release of CMIS, most notably content beyond just documents and folders.

For example, let’s say you want to do a query for users. A simple query of “SELECT * FROM cm:person” will show you a list of users in your network. Similarly, a query of “SELECT * FROM cm:person, where cm:organization = Alfresco” will show you the list of users from a particular company. You also get to choose the format of the response, whether XML or JSON.

To learn more about how to use our Cloud API, visit https://www.alfresco.com/develop.

Secondly, this is the first cloud release that used our improved agile process, which allows us to deploy new releases more frequently. This was made possible from our work last year to unify the Community, Enterprise and Cloud code lines.

The code we deployed in this cloud release includes important code fixes, as well as some groundwork for new capabilities that you will see later this year. (Stay tuned!)

We expect to continue making Cloud updates on a regular basis.

Finally, rather than stop and start the Alfresco Cloud in order to deploy the update, we were able to do a “rolling deploy” instead. There was no interruption of service for customers (and no need for the engineering and development teams to get up at the crack of dawn on a Sunday morning.)

We hope you find this most recent update useful!

Also, check out our recent post on why CMIS is important and why we are committed to our work in this area.

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Five Success Factors for your Invoice Processing Solution

Alfresco - Mar, 01/04/2014 - 14:46

Invoice Processing Solution with Certified Technology Partner, Ephesoft

I was recently in Las Vegas for an event and had a run of luck at the gaming tables. Since this doesn’t happen frequently, I reflected on what were a few things that made the night so fun and successful. As I thought through this, there were strong parallels to an invoice processing solution from our Certified Technology partner, Ephesoft. Like the winning hands I had, Ephesoft is like an “Ace in the Hole” in your Alfresco solution. It adds essential capture and classification to invoice processing which streamlines the front end work and prepares the documents for the workflow process.

In this post, I want to review a successful implementation and then reflect on 5 things to do to ensure you’ve got a winning hand for your business solution.

Case Study: BSA Limited
BSA Limited is Australia’s preeminent domestic satellite and technical services company to the broadcast industry. With 1,000 employees and over 1,400 contractors, BSA needed a simple way to manage invoices for their accounts payable departments across its eight national branches.

BSA selected Zia Consulting, a platinum Alfresco and Ephesoft partner, to develop, pilot, test and implement an integrated Alfresco and Ephesoft solution. Zia consultants worked with BSA to understand their accounts payable process and develop automated workflows to speed up approvals. Using the out-of-the-box features in Alfresco and Ephesoft, Zia was able to quickly build a solution that leverages rules capabilities and custom workflows.

From the project, they learned several keys to success:

1: Only make sure bets
Once you hit a few good hands, it’s easy to think that you’re on that winning streak. That’s where the luck runs out and you start losing. Considering your cards, the cards in play and only making sure bets is essential. This is true also for AP solutions. The ROI from document automation solutions is well documented. The Aberdeen Group’s May 2012 report “Invoice Management in a Networked Economy”. Best in class organizations require less than $2 to pay an invoice while the average company pays over $15. The savings on 10,000 invoices can actually pay for the solution! This solution is a good bet!

2: Keep you money on the table
Casinos won’t let you pull money on and off dynamically – you need to play with your chips in front of you. Similarly, you need to keep track of cash consumed by Accounts Payable. Accurately tracking cash requirements and managing one-time payments can streamline systems. Without accurate information on the amount of cash on hand that AP needs, they can miss discounts for early payments or end up in cost overruns and need to request additional funds.

3. Know when to hold and when to fold
Like making a good bet, sometimes you need to chase a pot and sometimes you need to let it go. Knowing when to cut from the pot can save you from betting longer than you should. Likewise, you should be strategizing and mapping your AP process to regulatory controls and reporting requirements. Organizations with manual processes rely on reactive audits for compliance. Organizations that automate their AP processes can be a step ahead and achieve the savings that come along with it. A 2012 study by Association of Finance Professionals reports that 61% of organizations had an attempted or actual fraud. The typical loss for each fraud incident was over $20,000. Documentation and enforcement of policy and automation systems to these defined processes will ensure that fraud will not affect your organization.

4. Always tip your waitress and dealer
Keeping the people happy around you makes the game run better. Similarly, in Accounts Payable, keeping suppliers, customers and internal finance teams happy makes your job easier. How do you accomplish this? By automating invoice processing, you’ll have the foundation to better manage service level commitments. Now, metrics like DSO, cycle times, cost per invoice, throughput, queue management and productivity will be easily reviewed on a regular basis. By freeing up time and resources used for manual processes to mange automation, you’ll be able to deliver a better level to service to your stakeholders.

5. Change seats at the table every so often
Sitting at the same table gets old, visiting another table can change the game. In the AP world, having the flexibility to change to meet the organizations dynamic strategy is essential. Many times back-office functions have the reputation of not being flexible. Now you can be an agent of change in your organization by being responsive to changes in your business. Automation facilitates the movements of functions in your group and across geographies. Lead the charge in your organization to find new and more efficient ways to process.

Making investments in your business can be risky. By reviewing these 5 lessons-learned, see how you improve your business processes. Alfresco can help mitigate the risk with certified technologies with our partners like Ephesoft.  From the BSA implementation and others, we’ve seen AP solutions like invoice processing have a short payback period with realized ROI. It’s not unlikely to have a 9 month payback period – so take a look at a solution today and you could see results as early as New Years.


For more information on solutions from Ephesoft, go to the Alfresco solution showcase.


Image credits: Las Vegas Sign:  Patrick O’Brien and Poker Chips:  LLudo

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Alfresco Summit 2014 Save-the-Date

Alfresco - Lun, 31/03/2014 - 10:00

Could it already be time to start talking about Alfresco Summit 2014? Yes, indeed! I am pleased to announce that this year’s conference will take place in San Francisco on September 23rd, 24th, and 25th and London on October 7th, 8th, and 9th! Start making plans to attend now because you won’t want to miss this extraordinary event aimed at both business and technical users. Registration, venue, and pricing information will be announced soon.

The detailed schedule is subject to change but the plan right now is to run the conference with a similar flow as last year. The first day, a Tuesday at both events, is an optional day dedicated to training, a hack-a-thon, and other meetings. Tuesday night we’ll have a welcome reception for everyone and then the main conference will kick off Wednesday morning.

Wednesday and Thursday will be two full days of visionary keynotes, conversations with customers, business tracks, technical tracks, and a solution track.

Wednesday night we’ll have an unforgettable party. The Marketing team tells me they are planning something new and different for that evening–I’m looking forward to seeing what they come up with.

Thursday will be another full day of keynotes, product demos, and breakouts with a closing plenary session at the end of the day. With the conference happening two months earlier than last year it means it is already time to start thinking about submitting a speaking proposal. We are now accepting proposals for presentations. Submit your proposal here. To learn more about what makes a good speaking proposal, see my blog post on ecmarchitect.com.

Alfresco Summit is always such a great way to network and learn from others and the energy at the event is just amazing. All of us at Alfresco are looking forward to seeing all of you again this year in London and San Francisco!

If you would like to be notified when registration begins, sign up to receive updates here.

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Alfresco at the core of iMinds research collaboration

Alfresco - Mer, 26/03/2014 - 10:00

For Flemish-based iMinds – an independent research institute designed to bring together companies, government and non-profit organizations on research projects – collaboration and agility of research is a true competitive advantage.

Innovation is, after all, iMinds’ core business.

“The biggest business problem we had to tackle before Alfresco was that we had an information overload,” said Jeroen Derynck, information and communication technology director for iMinds.

The organization has many users collaborating on research, including an extended network of partners, as well as over 1,000 researchers. This led to thousands of documents being exchanged primarily through personal e-mail and caused major issues of version control.

“Everything had to go through e-mail and people were working from the wrong versions. Instead of continuing the old way of working, we decided that we really had to make a change,” said Derynck.

Today, iMinds has some 50,000 documents stored on the Alfresco platform, as well as several thousand Wikis – all with associated workflows so that users can easily and securely edit, view, and collaborate on documents.

Alfresco has also helped iMinds meet various industry compliance regulations.

“Everything for us is built around the Alfresco platform,” said Derynck. “Our researchers no longer lose valuable time searching for documents or reformatting, so it really has helped us to streamline the research we are doing. It’s really core to our research methodology.”

iMinds currently has more than 2,000 users using Alfresco, which serves as the institute’s central document management and collaboration platform.

“The collaborative platform is really what sets us apart from our peers,” said Derynck. “Our customers love it, our researchers love it, and the platform is quite easy to use. Everyone can upload a document, everyone can edit…you have a team feeling, a feeling of a bonded community. That has been an added value of the Alfresco platform itself.”

To learn more about how iMinds is using Alfresco to enable secure research collaboration, watch this short video.

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D&B and SugarCRM Alliance to Transform How CRM Users Sell, Market and Serve Customers

SugarCRM - Mar, 25/03/2014 - 12:15
CRM Market Leader SugarCRM to be Powered by D&B’s Indispensable Business Content

SHORT HILLS, N.J. and CUPERTINO, Calif. – March 26, 2014 – D&B (NYSE: DNB), the world’s leading source of commercial information and insight on businesses, and SugarCRM, the company enabling businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market, today announced an alliance to enable seamless, native integration of D&B business content into SugarCRM.

Language English
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Alfresco Certified Technologies: Trusted and Proven Solutions

Alfresco - Lun, 24/03/2014 - 15:27

Content doesn’t live in a vacuum – to achieve business value, Alfresco is connected to other key business applications and technologies.

To support increasing use cases and integrations, Alfresco has built a Certified Technology initiative to promote complementary software products that extend or integrate with Alfresco. Certified Technologies must comply with a defined set of industry-accepted and Alfresco-specific technical standards.  After going through a rigorous evaluation process, we give them a “certified” stamp of approval that has several benefits:

  • Customers benefit by knowing that the certified technology they’ve selected has met Alfresco’s technical standards and is supported by a vendor.
  • System Integrators can choose proven technologies from a growing ecosystem of high quality Alfresco-compatible software and the ability to grow complete Alfresco Business Solutions for their customers.
  • Technology partners benefit by being recognized as leaders in building high quality, standards based products.  They offer more options for their customers to be innovative by providing open solutions with Alfresco.

This program is in the growing stages but we are proud to introduce the following recently certified solutions:

  • Ephesoft: document capture solutions help businesses run more efficiently and respond to changes in a cost effective manner by automatically classifying, separating, sorting and extracting data from documents in paper, fax and electronic formats.
  • connexas for SAP:  connecting SAP to the Alfresco based on SAP Content Server 6.20 (ArchiveLink protocol). In addition, the product also provides the capability to exchange meta data in both directions between Alfresco to SAP.
  • Brava for Alfresco: Brava makes it easy to view, annotate and redact on content in virtually any file format, including Microsoft Office documents, PDFs, CAD drawings, images and more—all from within a single, intuitive interface
  • Formtek EDM:  for managing engineering documents from AutoCAD

For information on Alfresco Certified Technologies and other integrations, check out this page.

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Drupal.org Downtime: Mar 19th 5PM PDT (Mar 20th 0:00 UTC)

Drupal - Mar, 18/03/2014 - 23:55

Drupal.org will be going down for up to 1 hour starting Wednesday, Mar 19, 17:00 PDT (Mar 20, 0:00 UTC). This maintenance window will be used for routine Drupal module updates, which need to alter large tables. Logging into sub-sites (api.drupal.org, groups.drupal.org, etc) will be down; they will otherwise remain available. Please follow the @drupal_infra Twitter account for updates during the downtime. Thanks for your patience!

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Community Spotlight: Lee Rowlands (larowlan)

Drupal - Ven, 14/03/2014 - 16:45

Since joining Drupal.org in 2007, Lee Rowlands (larowlan) has been an important contributor to the Drupal project. A major core contributor and Drupal 8 advocate, Rowlands has become a well-recognized and celebrated member of the Drupal community.

Rowlands is an important Drupal figure in Australia, and has spoken at DrupalCamp Brisbane 2010, Drupal Downunder Melbourne 2012, DrupalCon Sydney 2013 and Drupal South Wellington 2014. An occasional mentor during Drupal Office Hours in the Australian timezone (GMT+10), Rowlands is also a well-recognized figure in the international Drupal community for his involvement with core and his contributions to a huge variety of projects on Drupal.org.

How did you get involved with Drupal?

Jim Morrison and a naked native american came to me in a dream and told me it was my destiny. Just kidding. I started up my own IT consulting business and I'd built a couple of Drupal 5 sites.

The third site I built needed some tricky mapping functionality. This was in Drupal 5 and the site was for a locally owned fishing tackle franchise. Their point of difference with the big national chain-store was local knowledge. So they had this great idea to create a series of online fishing maps for local regions, each featuring points of interest for that region. Each point of interest had a marker icon based on its type, eg there were boat ramps, fishing spots etc. Each marker had a popup with an image and some text. The kind of thing you can build on your own with Google Maps now, but back then - it was a fairly new concept.

At the time gmap module was the go-to mapping option (Drupal 5) but it didn't support the image/marker/description functionality. So I wrote a patch to allow wiring up a content-type with gmap functionality to do so. And in order to post the patch, I had to sign up for a Drupal.org account. So that was my first comment on Drupal.org, a sizeable patch!

Not long after that I pitched the idea of a website to a local motel that had just had a renovation. At this stage Drupal 6 was out and the go-to ecommerce solution was Ubercart. My pitch included online-reservations so I worked with Will Vincent to round out a hotel-booking solution for Ubercart. That's how I got my CVS access on Drupal.org.

Contributing my code back to Drupal.org opened my consulting business up to the world. Up until that point most of my work had been for local businesses. Once I had a project on Drupal.org I started receiving work offers via my Drupal.org project page, mostly for adding new pieces of functionality.

I continued building sites and I always ensured that I had contract provisions to open-source any generic modules that the project needed. Over time I ended up with more than 30 contrib projects on Drupal.org, all with varying degrees of maintenance. Each of these kept resulting in work referrals and I kept expanding my skillset and client-base.

Then Drupal 7 came out and it felt like I had to start learning all over again. I had a long car-trip coming up so I downloaded the mega 'Upgrading 6.x modules to 7.x' thread from Drupal.org and spent about three hours taking in all the changes. As soon as I had net access, I subscribed to the Drupal core issues RSS feed. At this stage my motivation was just to keep across changes happening in core, but after a while I started seeing issues posted that I realised I could fix/work on. So I started commenting and posting the odd patch.

Not long after an epic thread was posted by @sun in the issue queue titled 'Make core maintainable' (https://drupal.org/node/1255674), basically it was proposing that if we didn't get more hands on deck in core, the only way forward was to start dropping unmaintained modules. I jumped into irc and put my hand up to maintain forum, one of the modules on the chopping block. I had a conversation with @chx who later remarked 'yesterday I saw a guy on IRC who was contemplating on taking the forum module maintainer hat' (http://www.drupal4hu.com/node/303).

So from there I took a more active role in core contribution. Those threads are a great read, even today, as they indicates the level of frustration that core developers were experiencing in the first six months of Drupal 7's release.

What do you do with Drupal these days?

I build sites for some of Australia's largest government, education, media and non-profit organisations with one of Australia's most respected Drupal Agencies, PreviousNext. It's a great team and I get to work on interesting projects.

After all this time I still enjoy working with Drupal. Sometimes people lament Drupal's ease of site-building, likening it to 'golden handcuffs', but that's where contributing to core and contrib help. If you find yourself stuck in a 'click-monkey' rut, contributing code lets you flex your 'code-monkey' muscles.

You’re involved with quite a variety of projects in the Drupal community - can you describe some of the things you do and why you like them?

I particularly like working on Drupal core because it helps me keep abreast of upcoming changes. I don't have a CS education, I have degrees in mathematics and engineering, and I've been quoted before saying I got my CS education in the Drupal issue queues. As a contributor you are incredibly lucky to have your work constructively reviewed by some of the world's best programmers. Every time someone makes a suggestion on your patch, you learn a little more. I've learnt so many programming concepts from reviewing other's code and having my code reviewed by others. Particularly during the Drupal 8 cycle, where we've effectively rewritten Drupal in a new language - PHP 5.3.

What’s the coolest project you’ve worked on?

Its not live anymore unfortunately but I worked on sendmypostcards.com which was a Drupal 6 site with Ubercart where you could create your own postcards and pay to have them printed. You could use your Facebook photo-galleries, Flickr account or upload your own files. The designer/editor was built with jQuery and the site used batch-jobs to generate 300dpi print-ready PDFs. It was a challenging project but it did end up spawning a number of contrib modules including Image Cache External which allows you to generate derivatives of remote images. Unfortunately the site didn't last, but I did get a couple of Christmas cards printed and sent to my office. It was great to have something tangible, I still have them mounted on my office wall.

What changes do you hope will come in Drupal 8?

I'm disappointed we didn't get a layout builder in core but I'm excited by the opportunities for it to develop and mature in the contrib ecosystem. Some of the work done as part of the Scotch Initiative by @sdboyer and @eclipsegc was pretty awesome. @sdboyer stepped me through the 'Princess' branch (the name was a dare) at the stage when it was fairly functional and the possibilities it opened up were pretty awesome. Hopefully that work will be leveraged for what becomes of panels/page manager in Drupal 8.

What is your favorite part about the Drupal community?

Getting to work with insanely intelligent and brilliant people. There are so many awesome people working with and on Drupal every day who are always willing to share their experiences and knowledge.

Tell us a little about your background or things that interest you outside Drupal?

I live in Central Queensland at the Southern tip of Australia's Great Barrier Reef. We have three World Heritage listed destinations all within our reach - the reef, Fraser Island and Mon Repos Turtle Rookery, where you can watch Marine turtles lay their eggs or the hatchlings make their way into the world. The climate is great, the cost of living is low and the people are some of the friendliest in the world. I get to work out of an office with two great Drupal devs who also work for PreviousNext, @nick_schuch and @grom385. Its a great lifestyle, our office is right on the beach.

Outside Drupal I'm passionate about family, with two school aged children and I've been married for 15 years. I'm lucky that Drupal gave me an income while my children were pre-school aged and when they went off to school I was able to turn this into a career.

Drupal version: Drupal 8.x
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Alfresco partners with March of Dimes to give babies a better start!

Alfresco - Mer, 12/03/2014 - 20:04

Every day, thousands of babies are born too soon, too small and often very sick.

To help them get the best possible start on life, Alfresco is excited to announce that, through its Alfresco Shares global community service efforts, it has partnered with March of Dimes for the upcoming March for Babies event this April.

The mission of March of Dimes is to improve the health of babies by preventing birth defects, premature birth and infant mortality.

Two Alfresco teams – one in Atlanta and one in San Mateo – will raise money and organize participation for the event, which helps fund research to find treatments and prevention and supports community programs aimed at giving moms a better chance for a healthy, full-term pregnancy.

Funds raised will also used to bring comfort and information to families with a baby in newborn intensive care.

This year, over 7 million people in 900 communities across the nation will join forces to raise awareness and funds for these critical issues. Since 1970, these walks have raised an incredible $2 billion to benefit babies everywhere.

Here at Alfresco, we are encouraging our worldwide network of partners, customers and community to join us in this initiative and support the Alfresco team and the March of Dimes.

Want to get involved? It’s easy! Check out our Alfresco Atlanta or San Mateo team page and learn how you can join the fight for stronger, healthier babies.

If you can’t walk with us this year, please help by donating to one of our teams.

Let’s continue to foster and grow the Alfresco Shares culture and give back to our community in a big way! Thank you for helping us give all babies a healthy start!

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CMIS Providing Real-World Benefits

Alfresco - Ven, 07/03/2014 - 10:00

The Content Management Interoperability Services (CMIS) has been around for over three years. This past summer, version 1.1 of the standard was released. During its existence, I have heard several questions from organizations all over the world.

    • What is CMIS?
    • Why should I care?
    • Is anyone actually using it?

CMIS is a standard to allow anyone to use a common framework and set of APIs to access any content repository supporting the standard. It defines common Create, Read, Update, and Delete (CRUD) functionality on both the content and metadata levels.  It supports custom content types, versions, and other core content management concepts. Version 1.1 added support for some basic records management features and an additional interface layer (the JSON browser binding).

CMIS supports the features necessary to build a content management solution, not simply a minimal level of features.

Why should anyone care?

I wrote about the three fundamental CMIS use cases back when the standard was first introduced. Like any standard, it lets organizations leverage different content management systems without having to use multiple interface layers.

CMIS is strongly supported by a large number of vendors in the industry. At Alfresco, we believe that CMIS, and other open standards, are the best way for organizations to integrate systems into their infrastructure. It prevents organizations starting over when new technology components are introduced. Alfresco supports the CMIS br

owser binding introduced in version 1.1 and are working to make sure that we not only support all the features of CMIS, but that we work with OASIS to improve the standard as lessons from both our own and our client’s projects are gathered.

To put it quite simply, CMIS lets you readily access and leverage content in both new and legacy systems without all that messy mucky around with migrations or outdated API layers.

The question remains, is anyone using CMIS?

Cheryl McKinnon over at Forrester Research, Inc. recently tackled that question in a February, 2014 research report, Mobilize, Monetize, And Harvest Enterprise Content With Interoperability Standards. The report found that organizations are starting to use CMIS to great benefit. There were several great examples of organizations leveraging CMIS as a strategic benefit.

  • A U.S. Department of Defense agency switched to Alfresco, and was able to leverage Apache Chemistry’s OpenCMIS to connect to their legacy application in order to access content, and they can now build applications accessing multiple repositories quickly.
  • SAP used CMIS to create a mobile application to collect content from 15 content sources including Alfresco, OpenText, SAP Knowledge Management, and SharePoint. CMIS allowed SAP to use a mobile friendly API to provide content from any CMIS compliant content management system customers have in their infrastructure.
  • ADP wanted to create the ADP Document Cloud as part of their extensive HR cloud services. They decided to look for a provider that could not only scale, but could be accessed through CMIS. This would allow them the flexibility to change content providers if their requirements changed without having to change their customer-facing application. They chose Alfresco due to our CMIS implementation’s maturity and our commitment to the evolution of CMIS.

Interested in learning more about how organizations are using CMIS? You can download the complimentary Forrester report, courtesy of Alfresco.

Take some time, read it, and start thinking about how you can start reaping the benefits of CMIS.

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The Equal Employment Opportunity Commission goes “Open”

Alfresco - Gio, 06/03/2014 - 23:07

Open source software is gaining ground fast, with major companies around the globe using the technology from Facebook to Google and more. Over the past four years, there has been a 140% increase in the use of the technology and more than 2,000,000 open source projects are expected to take place this year – twice as many as in 2012.

And as open source platforms become more popular in the private sector, these changes have crossed over into the public sector as well. One of the biggest change agents in these exciting times of the federal government over the last few years has been the adoption of open source software.

Case in point: the EEOC.

The Equal Employment Opportunity Commission (EEOC) is charged with enforcing laws against discrimination in the workplace. The agency receives over 20,000 new cases each year and has over 2,100 employees at its headquarters and 53 field offices.

At a recent technology conference, Kimberly Hancher, the commission’s chief information officer, shared some of the EEOC’s challenges with its first generation web-based system – the Integrated Mission System (IMS) – which is written in Oracle.

Though the system is the closest thing the agency has to a case management system, it is really little more than a database of action codes.

“With no workflow or digital storage of files and documents associated with a charge, the agency depends on hard copy charge folders,” Hancher explained. “We offer no electronic filing or other electronic transactional capability over the web, except Freedom of Information Act (FOIA) requests.”

The EEOC wanted a new, open source platform that allowed federal agencies to electronically submit data, which would in turn facilitate faster response times and streamline agency processes.

But first, they needed to debunk some myths about open source technology.

“There’s a lot of open source software out there that is available free to use, and the government is using a lot of it, sometimes without even knowing it,” said Hancher. “A lot of agencies believe that there is no support for open source, so they aren’t using it – even though the software may be a good fit.”

The EEOC wanted something that was proven, affordable, easy to implement, fully supported, and could be used both in the cloud and on-premise. And, perhaps most importantly, they wanted freedom from “vendor lock in,” Hancher said.

Ultimately, the agency chose a combination of open source solutions from various providers for web services, forms and letters management, reports, code repository, regression testing and more.

Hancher highlighted some benefits of open source, from the EEOC’s perspective:

  • Low cost to evaluate the complete product. “We were able to use the enterprise edition to test functionality before committing to buy, with limited support for 60 days,” she said.
  • There are many technical forums that provide answers to the development team at no cost – and these community folks respond very quickly.
  • No additional cost for non-production usage like development and testing.
  • Support is subscription-based.
  • CPU-based annual support subscription with unlimited users.

The EEOC has launched its new open government-to-government system (FedSEP), which allows federal agencies to electronically submit data to the EEOC. The agency is in the process of building new government-to-citizen applications for public-facing, self-service systems and a digital charge processing system to provide integrated web-based solutions centered around case management.

The primary goal of these solutions is to provide self-service options to users, reducing their dependence on interacting with the agency’s workforce.

You can view Kimberly Hancher’s presentation HERE.


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SugarCRM Announces SugarCon 2014 with Distinguished Customer Experience Keynote and Marquee Technology Sponsors

SugarCRM - Mer, 05/03/2014 - 11:58
Rapidly Growing, Global SugarCRM Community to Gather in San Francisco for Premier Annual Event; Attendees Witness Intersection of Innovation and Technology   Language English
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Why I took the Alfresco Certified Administrator Exam

Alfresco - Mar, 04/03/2014 - 17:56

Last week I took (and passed!) the Alfresco Certified Administrator (ACA) exam. I don’t administer an Alfresco server every day as part of my job, so why would I do such a thing? Lots of reasons. Let me give you a few…

Reason 1: I wanted to see how hard the exam really is

If you review the information about Alfresco certification you’ll see that the certification isn’t one of those trivial “thanks for participating” certificates you get at the end of a training course after a simple were-you-listening-at-all kind of exam. The blueprint says you don’t have to take the training but you must have the knowledge and competency necessary to run a production installation. I wanted to see if this really was the case.

I can’t reveal what’s on the exam, but I will say I was impressed with its thoroughness and depth. The exam really does cover just about every part of the platform that an administrator has to know about to be successful.

Every certification exam I have ever taken has had questions that I’ve wanted to argue with and this one is no exception, but the test seemed like it was constructed to genuinely test my competency rather than to trip me up with confusing or easy-to-misread questions.

So I’d say the difficulty level is appropriate and the coverage is such that I would feel pretty comfortable letting anyone who had passed that exam (and who exhibited other requisite strengths) put their hands on my server.

Reason 2: I wanted to keep up with my friends

I took and passed the Alfresco Recognized Developer exam as soon as it was available. That was back in February of 2011. Then I joined Alfresco, got busy, and never bothered with the ACA or Alfresco Certified Engineer (ACE) exams when they eventually replaced the Recognized Developer Program.

Honestly, it’s been nagging at me. Seeing those badges in the forums. Watching the congratulatory tweets as others passed their exams. Knowing that we’re going to start doing more to publicize people who hold the certs. I finally said, “What am I waiting for? It’s kind of ridiculous that the guy leading the community doesn’t participate in the certification program!” and then I scheduled the test.

Reason 3: I wanted something that would vouch for my abilities to people who don’t know me

On any given day I am answering questions in the forums or IRC, writing a technical how-to, recording a screencast, or giving a technical talk about Alfresco at an event. A lot of people know I’ve been doing these things for 8 years (!) with a good chunk of that spent actually implementing solutions for clients but not everyone does. A certification is a way of saying, “This person has been around the block a bit with this technology”. It doesn’t mean everything I say is always correct. But it does add a certain amount of objective credibility to what I say.

It’s this last point that should make a difference to you. Whether you work for a partner who implements Alfresco One for customers, or you are an independent consultant who does work on Community Edition, or you support Alfresco in your internal IT shop, a certification distinguishes you from the person whose boss just stopped by to let them know they should start learning about the new open source ECM platform their company is migrating to from Documentum, and that could make a difference when you try to land your next deal or when you hit the boss up for a raise.

I don’t know for sure whether or not an Alfresco certification will get you hired or promoted more quickly or guarantee you a higher billing rate, but it sure can’t hurt. And if it isn’t happening already, I’m sure companies will start making it part of their job requirements and RFP templates.

So what are you waiting for? Look at the blueprint, figure out where your gaps are, take some training if you need it, and then go get certified.

Categorie: Feed Prodotti

Leading Spanish company transforms document management with Alfresco

Alfresco - Mar, 04/03/2014 - 17:46

As the Spanish market leader in cleaning services, private security, maintenance, temp work, environmental management and more, Grupo Eulen has lots of employees and even more employee records.

Currently, the company has a workforce of almost 80,000, making it one of the biggest employers in Spain, with operations in Spain, Portugal, the United States and much of Latin America.

In addition to the more than 150,000 contracts generated by the company, Grupo Eulen also has a full file for each of its employees that contains 30-50 pages of contracts, historical records, training documents, pay slips and more – all of which must be updated annually.

Grupo Eulen needed an efficient management platform to help with this high volume of documents and looked to Alfresco for a solution.

The objective was clear: the company wanted a business platform that would allow them to go paperless, while at the same time improving access to and control over information both from its offices in Spain as well as those in other countries.

The first step was to clean up and organize all of the information so that it fit into a standard document model. Alfresco helped form the company’s business rules and created advanced workflows to map the lifecycle of all the different documents. Then, “virtual files” were implemented, designed to label and store every document in all of the company’s employee files.

The result was the ability to quickly and efficiently load, classify, search, display and process documents into reports.

Today, more than 100 employees at Grupo Eulen use Alfresco for fast and secure access to critical information. Once the employee file solution has been fully implemented, the company plans to expand the scope of the platform to cover other types of company documents in the cloud, which will make information available around the clock both inside and outside the office.

Watch this short video to learn more about how Alfresco helped Grupo Eulen gain a competitive edge with document management, saving them both time and money.

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